Last updated: November 26, 2019
Yes, you can change your nickname, email and password on your settings page
NOTE! If you change your email you need to verify your email (we will send you an email with a link you need to click on.)
Click here and fill in your email to get a link where you can reset your password.
We are experiencing some issues with @yahoo addresses, let us know if you need help to reset your password or go to your settings page and change to another email address.
Go to settings and scroll down to the section called 'your account'. If you have an active subscription you have to cancel it before you can delete your account. (Note that you need to be logged in to see this page).
Go to settings and scroll down to the section called 'your subscription'. Here you'll find all receipts for your subscription, click on them to get a printable pdf version. (Note that you need to be logged in to see this page)
Go to settings and scroll down to the section called 'your subscription'. Here you can upgrade, cancel and reactive your subscription. (Note that you need to be logged in to see this page)
At the moment you can choose between a single or a group subscription. They include the same features, but the group account comes with a discount and may be useful to save admin work if you have to buy multiple subscriptions. Once bought the account that signed up for it can add and remove friends to the subscription.
The single accounts is available as a monthly or annual subscription paid by credit card through our payment provider stripe. Or as a single payment valid for a year through paypal.
Have a look at pro for detailed information regarding the different subscriptions.
The trial period is limited to when you pay with credit card (through our payment provider stripe) if you are using paypal there's unfortunately no trial at the moment.
This can also be because you have already used it or if you are changing subscriptions during the trial period, then it will expire.
If you choose an annual subscription the monthly price may be listed on the site as a comparison but the full amount will be charged at once.
If you have any other questions head over here and post it. Let's explore the world!